Website Support

Open a Support Ticket

Submit your issue below and receive a ticket ID instantly. Our team responds according to severity — outages within 1 hour.

Severity 1 — Site Down
< 1 hour response
Severity 2 — Major Issue
< 4 hours response
Severity 3 — Minor Issue
1 business day
Severity 4 — Question / Edit
1–2 business days

Select Severity

S1 · Site is down
S2 · Major issue
S3 · Minor issue
S4 · Question / Edit
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Ticket Submitted

Your ticket ID is:

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Response time is based on severity level shown above.

Reply to support@caryparksolutions.com to add information to this ticket.

Support Plans

Ongoing Website Support

For businesses that need regular updates, monitoring, and priority response — without paying for a full web retainer.

Basic
$99/mo
Month-to-month
Up to 2 hours of edits/month. S3 and S4 ticket priority. Ideal for simple sites.
Standard
$249/mo
Month-to-month
Up to 5 hours/month. S1–S4 priority response. Monthly performance check. Best for active businesses.
Priority
$499/mo
Month-to-month
Up to 10 hours/month. Phone + email support. Dedicated point of contact. For mission-critical sites.

Interested in a support plan? Email info@caryparksolutions.com or use the chat widget.

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Support Assistant

Ticket routing